Built for absentee owners. It turns out that's not the only reason people want it.
Platinum started as the answer for holiday-home owners who can't be there to check on their own property. Key-holding, a check after every storm, someone keeping an eye on the place while it's empty — that need is real, and it's still the heart of what Platinum does.
But the same need shows up for people who are around, too — a busy household, an older resident who'd rather not chase four different tradespeople, anyone who's decided their time is worth more than the admin of managing a garden contractor, a pest technician, and a window cleaner separately. Platinum solves the same problem either way: not "I'm not here," but "I don't want to manage this myself." Everything below is priced and built the same regardless of which one is true for you.
Everything, on a schedule, without you arranging any of it
The Complete Exterior Rotation
Windows, solar, gutters, pressure washing, facade and roof checks, tree trimming, drone inspection of anywhere hard to reach, and cobweb removal — done in-house, on a set schedule. Every one of our own eight core services, in one plan, so nothing gets left off because it wasn't specifically booked.
Key-Holding & Access Management
We hold a secure key or access code for your property. Every entry and exit is logged with date and time as part of your visit record — you always know who was on-site and when, without asking.
Scheduled Vacancy Checks
Regular, dated visits while the property's empty — a photo and a plain-language note each time, so you have eyes on the place even when nothing's happened to trigger a visit. These are scheduled check-ins, not continuous surveillance, and they don't reset your insurer's unoccupied-property clock — always confirm your own policy's vacancy terms directly with your insurer.
Full Documentation, Every Visit
Every visit, under every part of this plan, adds one dated entry — photos, a Precision Condition Check, and a short note — to a single running record you can access any time. A dated history of your property over time, not a prediction of what might happen to it.
We act without you having to call
Three specific triggers, not an open-ended "anytime something happens" promise — so you know exactly what you're covered for.
After severe weather
When a storm or damaging-wind warning is issued for your property's district, we walk the exterior once it lifts — typically within 48 hours — with photos and a condition check logged. Anything needing a licensed trade is referred out, never worked around.
Before you arrive
Tell us you're coming, and we'll open the property up, air it out, do a quick visual check, and turn on the aircon or heating if you'd like — your call — in the day or two beforehand, so it's ready and comfortable when you walk in, not when you get around to it yourself.
Ahead of bushfire season
Gutters cleared, fuel load reduced, roof tiles checked. We confirm the actual current-year Bush Fire Danger Period start for this area before acting — it moves earlier some years, and we don't work off an old date.
The one part we don't do ourselves, handled properly anyway
Garden and lawn work, and pest treatment, need a different licence and a different set of equipment from window and gutter work — so rather than pretend otherwise, we arrange it through trusted local providers and fold it straight into your one monthly fee. You still only ever deal with one bill and one point of contact.
| What happens | How often |
|---|---|
| Lawn mowed | Fortnightly, through the growing season |
| Hedge trimming, weeding, general tidy-up | Fortnightly, filling the quieter winter visits |
| Bushfire-season yard prep | Timed ahead of the season, as part of the same visits |
| Pest treatment | Annually, through a licensed local provider |
Physical cobweb removal is part of the standard exterior clean above, for every customer. Chemical pest treatment specifically requires a licensed pest technician under NSW law — we arrange it, we don't perform it ourselves, and it's already paid for as part of your plan.
One flat fee. Everything above is already in it.
Platinum
~$231/week
For a standard residential block — larger rural properties confirmed at inspection.
- The complete exterior rotation, in-house
- Key-holding & access management
- Event-triggered response — storm, pre-arrival, seasonal
- Scheduled vacancy checks
- Garden, lawn & pest care, fully included
- Full documentation, every visit
Prefer a lighter touch? See the Window, Solar, and Bushfire Readiness plans →